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Getting started with Bridge Integrations

The Bridge REST API and Webhooks enable seamless, bidirectional integration between Bridge and your CRM or any other business systems. This means your platform can both: Push data into Bridge: Rest API — Push data into Bridge Send structured data from your system (e.g. CRM or automation platform) directly into Bridge. You can use this to:
  • Create or update contacts and leads
  • Post messages or trigger new conversations
  • Sync lead status or activity updates in real time
This ensures that any changes or new interactions from your CRM appear instantly inside Bridge, allowing Bridge users to immediately engage with your customers. Receive data from Bridge: Webhooks Bridge can send real-time event notifications (via webhooks) to your system whenever key actions occur, such as when a new contact or conversation is created or updated. By subscribing to these webhook events, your CRM or external system can stay automatically synchronized with Bridge — ensuring your contact and conversation data is always up to date.

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Next steps

Get Your API Credentials

Log in to the Bridge Admin Console to generate your API Key — you’ll need it to authenticate your system’s connection with Bridge.
Please note that an Administrator at the Bridge Console should give you access to the console or generate the Key for you.

View the documentation

REST API

Access Bridge data programmatically using REST endpoints to create, update, and retrieve contacts, conversations, and messages.

Webhooks

Stay synced with Bridge through webhooks that send instant updates about new or changed contacts and conversations.