> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bridge.new/llms.txt
> Use this file to discover all available pages before exploring further.

# Bridge API & Webhooks

> Bridge is a unified communications platform that centralizes conversations from multiple channels — such as WhatsApp Business, email, phone calls, OTA chats, and web forms — into one collaborative interface. Through this website, developers can integrate Bridge with other systems such as automation platforms, CRMs, lead management tools, and custom SaaS applications, enabling seamless data exchange and synchronized workflows between Bridge and their existing technology stack.

### **Getting started with Bridge Integrations**

The Bridge REST API and Webhooks enable seamless, bidirectional integration between Bridge and your CRM or any other business systems. This means your platform can both:

<Icon icon="code" color="#2563EB" size={20} /> **Push data into Bridge: Rest API** — **Push data into Bridge**

Send structured data from your system (e.g. CRM or automation platform) directly into Bridge.

You can use this to:

* Create or update contacts and leads
* Post messages or trigger new conversations
* Sync lead status or activity updates in real time

This ensures that any changes or new interactions from your CRM appear instantly inside Bridge, allowing Bridge users to immediately engage with your customers.

<Icon icon="webhook" color="#2563EB" size={20} /> **Receive data from Bridge: Webhooks**

Bridge can send real-time event notifications (via webhooks) to your system whenever key actions occur, such as when a new contact or conversation is created or updated.

By subscribing to these webhook events, your CRM or external system can stay automatically synchronized with Bridge — ensuring your contact and conversation data is always up to date.

### Next steps

<Steps>
  <Step title="Get Your API Credentials" icon="shield-keyhole" iconType="regular" stepNumber={1}>
    Log in to the **Bridge Admin Console** to generate your **API Key** — you’ll need it to authenticate your system’s connection with Bridge.

    <Note>
      Please note that an Administrator at the Bridge Console should give you access to the console or generate the Key for you.
    </Note>
  </Step>

  <Step title="View the documentation" icon="code" iconType="solid" stepNumber={2}>
    <Card title="REST API" icon="code" color="#2563EB" href="/api-reference">
      Access Bridge data programmatically using REST endpoints to create, update, and retrieve contacts, conversations, and messages.
    </Card>

    <Card title="Webhooks" icon="webhook" href="/webhooks">
      Stay synced with Bridge through webhooks that send instant updates about new or changed contacts and conversations.
    </Card>
  </Step>
</Steps>