> ## Documentation Index > Fetch the complete documentation index at: https://docs.bridge.new/llms.txt > Use this file to discover all available pages before exploring further. > ## Agent Instructions > Bridge exposes three integration surfaces: the REST Integrations API for pushing data into Bridge, webhooks for receiving events from Bridge, and the public Custom Connections endpoint that a tenant's landing page posts to. > The Integrations API host is https://api-connect-us.bridge.new and every request to it must be authenticated with the x-api-key header. Bridge does not use bearer tokens or OAuth. > The Custom Connections endpoint is different and the Integrations API rules do not apply to it: it has its own host, it takes no x-api-key and no authentication header of any kind, and it is called from a visitor's browser. It is identified by a workspace id and a capture key together with a reCAPTCHA token. Never tell a reader to authenticate it with an API key, and never tell them to keep its capture key out of frontend code - it is designed to live in the page. > REST error catalog keys use BRIDGE__, for example BRIDGE_CONVERSATION_0001. Some reviewed legacy handlers return a recognized code plus a symbolic suffix separated by |; preserve the complete received value and use the compatible catalog lookup on /error-codes. Custom Connections uses separate BRIDGE.CAMPAIGN_LEADS. identifiers on its own error reference. Never invent an error code or confuse the two integration surfaces. > This documentation covers the Integrations API, webhooks and Custom Connections only. It does not describe the Bridge web application or its internal APIs. > Before generating an API request, read the relevant OpenAPI specification or the individual endpoint Markdown page. llms-full.txt collects guides and endpoint descriptions; it does not embed every request and response schema. The REST and Custom Connections contracts are separate. > Preserve the published host, method, path, operationId, authentication, headers, parameter and field names, types, formats, required and nullable fields, enums, defaults, limits, and response codes. Do not invent identifiers, fields, retry rules, or delivery guarantees. When published sources conflict, identify the conflicting passages and ask Bridge support to confirm the current behavior before relying on it. > Custom Connections is the current name of the landing-page feature previously documented as Lead Capture. The existing /lead-capture documentation URLs, captureKey field, campaign-leads endpoint, and BRIDGE.CAMPAIGN_LEADS error identifiers are unchanged. This is a naming change, not a change to authentication or the API contract. > For a complete workflow, start with the task guides: /guides/first-conversation, /guides/send-attachments, /guides/send-template, /guides/agent-outbound, /guides/pagination, /guides/identifiers and /guides/responses. Read the endpoint contract as well as the recipe. Outbound requires an existing Contact, but does not require creating a separate Conversation first. > forceSend=true permits reuse of an existing active conversation; it does not create a fresh one by ignoring it and it is not idempotency. Recovery of a released recoverable conversation can occur even with false. The LeadScout and Agents outbound routes have different line-selection and controller checks; use /guides/agent-outbound. > For webhook HMAC, follow /webhooks/verifying-signatures exactly: the Python JSON serialization with sorted keys is signed; X-Bridge-Timestamp is not included in that signature. Do not claim a signed timestamp, raw-body signing, exactly-once delivery or a global event order. Use /webhooks/receive-events for durable acceptance and duplicates. > A 201 message response, 202 handoff or 202 Custom Connections response is not a provider delivery receipt. Do not invent a polling endpoint from messageId, trackingId or requestId. REST validation parsing must tolerate the compatibility difference explained in /error-codes. > The documentation is available in English (existing root URLs), Spanish (/es/) and Brazilian Portuguese (/pt-br/). Prefer the reader's language when a localized page exists, but preserve the API's exact field names, enums, routes, authentication and examples. Translations describe the same API; they do not introduce regional API hosts or behaviors. > For coding-assistant setup, use /connect-your-agent, /es/connect-your-agent or /pt-br/connect-your-agent. The Bridge documentation MCP server reads published documentation and has a separate optional feedback tool. Connecting it does not connect the coding assistant to a customer workspace or authorize live business requests. > For direct HTTP access without MCP, start at https://docs.bridge.new/llms.txt. It lists every published page in English, Spanish and Brazilian Portuguese. Choose /llms-en.json, /llms-es.json or /llms-pt-br.json for a language-specific index, and /llms-full-en.json, /llms-full-es.json or /llms-full-pt-br.json for collected content. /llms-full.txt contains the combined collection. Fetch the original OpenAPI specification for exact schemas. > For HTTP page reads, follow the .md URLs from the index or request Accept: text/markdown at the canonical page URL. The MCP virtual filesystem uses .mdx page paths instead; .mdx is not the public HTTP export extension. With Search MCP, set language to en, es or pt-BR explicitly; its default is en. > For integration capabilities and source-selection rules, read https://docs.bridge.new/skill.md. Documentation access does not authorize business API actions; use the actual user request, workspace, credentials and target identifiers for any live integration. # Atualizar conversa > Atualiza os detalhes da conversa, incluindo participantes, status e nome. Aceita atualizações parciais: inclua apenas os campos que deseja alterar. ## OpenAPI ````yaml /pt-br/api-reference/openapi.yaml patch /bridge/api/v1/workspaces/{workspaceId}/conversations/{conversationId} openapi: 3.1.0 info: title: Bridge API summary: Especificação da API do Bridge para gerenciar o sistema de chat. description: >- Especificação da API REST de integrações do Bridge para gerenciar contatos, conversas, mensagens, arquivos, atributos personalizados, canais de provedores, modelos, usuários internos e Agents. Os webhooks são documentados separadamente em https://docs.bridge.new/pt-br/webhooks; este OpenAPI contém apenas endpoints REST. **Arquitetura multiempresa**: as operações sobre recursos são limitadas a um workspace específico por workspaceId. A verificação de integridade não inclui um workspace no caminho. termsOfService: https://www.sainapsis.com/legal/terms-of-service contact: name: Bridge Support url: https://app.bridge.new/ email: support@sainapsis.com license: name: MIT License url: https://spdx.org/licenses/MIT.html version: 1.0.0 servers: - url: https://api-connect-us.bridge.new description: Servidor de produção security: [] paths: /bridge/api/v1/workspaces/{workspaceId}/conversations/{conversationId}: patch: tags: - Conversations API summary: Atualizar conversa description: >- Atualiza os detalhes da conversa, incluindo participantes, status e nome. Aceita atualizações parciais: inclua apenas os campos que deseja alterar. operationId: >- update_conversation_bridge_api_v1_workspaces__workspaceId__conversations__conversationId__patch parameters: - name: workspaceId in: path required: true schema: type: string format: uuid description: Identificador único do workspace (UUID v4). examples: - b6cf1c4a-2b1e-4e63-8f3e-0f9d1a2a1234 title: Workspaceid description: Identificador único do workspace (UUID v4). - name: conversationId in: path required: true schema: type: string format: uuid description: Identificador único da conversa (UUID v4). examples: - 4e362e2b-67b2-4a7e-a9df-e9ecf9141be8 title: Conversationid description: Identificador único da conversa (UUID v4). requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/UpdateConversation' description: Corpo da solicitação para atualizar uma conversa existente. responses: '200': description: Resposta bem-sucedida content: application/json: schema: $ref: '#/components/schemas/ConversationResponse' '403': description: Acesso proibido content: application/json: examples: FORBIDDEN: value: title: Forbidden status: 403 code: BRIDGE_CORE_0301 schema: $ref: '#/components/schemas/Problem' '404': description: Não encontrado content: application/json: examples: CONVERSATION_NOT_FOUND: value: title: Conversation Not Found status: 404 code: BRIDGE_CONVERSATION_0001 CONVERSATION_NOT_IN_WORKSPACE: value: title: Conversation Not In Workspace status: 404 code: BRIDGE_CONVERSATION_0002 WORKSPACE_NOT_FOUND: value: title: Workspace Not Found status: 404 code: BRIDGE_WORKSPACE_0001 EXTERNAL_USER_NOT_FOUND: value: title: External User Not Found status: 404 code: BRIDGE_EXTERNAL_0001 INTERNAL_USER_NOT_FOUND: value: title: Internal User Not Found status: 404 code: BRIDGE_INTERNAL_0001 schema: $ref: '#/components/schemas/Problem' '409': description: Conflito content: application/json: examples: INTERNAL_USER_ALREADY_IN_CONVERSATION: value: title: Internal User Already In Conversation status: 409 code: BRIDGE_CONVERSATION_0101 EXTERNAL_USER_ALREADY_IN_CONVERSATION: value: title: External User Already In Conversation status: 409 code: BRIDGE_CONVERSATION_0103 INTERNAL_USER_NOT_IN_CONVERSATION: value: title: Internal User Not In Conversation status: 409 code: BRIDGE_CONVERSATION_0102 EXTERNAL_USER_NOT_IN_CONVERSATION: value: title: External User Not In Conversation status: 409 code: BRIDGE_CONVERSATION_0104 LAST_ADMIN_REMOVAL_FORBIDDEN: value: title: Last Admin Removal Forbidden status: 409 code: BRIDGE_CONVERSATION_0204 MIN_INTERNAL_USERS_REQUIRED: value: title: Min Internal Users Required status: 409 code: BRIDGE_CONVERSATION_0205 EXTERNAL_USER_NOT_IN_WORKSPACE: value: title: External User Not In Workspace status: 409 code: BRIDGE_EXTERNAL_0004 INTERNAL_USERS_NOT_IN_WORKSPACE: value: title: Internal Users Not In Workspace status: 409 code: BRIDGE_INTERNAL_0002 schema: $ref: '#/components/schemas/Problem' '422': description: Erro de validação content: application/json: schema: $ref: '#/components/schemas/HTTPValidationError' '429': description: Muitas solicitações content: application/json: schema: $ref: '#/components/schemas/Problem' examples: WORKSPACE_BUDGET_EXHAUSTED: value: title: Too Many Requests status: 429 code: BRIDGE_RATE_LIMIT_0001 security: - x-api-key: [] components: schemas: UpdateConversation: properties: name: anyOf: - type: string - type: 'null' title: Name description: Nome ou título opcional da conversa. examples: - Client Support - null status: anyOf: - $ref: '#/components/schemas/ConversationStatus' - type: 'null' title: Status description: >- Status inicial da conversa: 'active' para conversas visíveis e 'ghost' para conversas invisíveis até a primeira interação. examples: - ACTIVE participants: anyOf: - $ref: '#/components/schemas/ParticipantOperationsRequest' - type: 'null' title: Participants description: Operações para adicionar e remover participantes de uma conversa. additionalProperties: false type: object title: UpdateConversation description: Corpo da solicitação para atualizar uma conversa existente. ConversationResponse: properties: id: type: string title: Identifier description: Identificador único da conversa (UUID v4). examples: - b6cf1c4a-2b1e-4e63-8f3e-0f9d1a2a1234 workspaceId: type: string title: Workspace Identifier description: Identificador único do workspace (UUID v4). examples: - b6cf1c4a-2b1e-4e63-8f3e-0f9d1a2a1234 participants: $ref: '#/components/schemas/ConversationParticipantsResponse' title: Participants description: Participantes da conversa. name: anyOf: - type: string - type: 'null' title: Name description: Nome ou título opcional da conversa. examples: - Bridge Support Team status: anyOf: - $ref: '#/components/schemas/ConversationStatus' - type: 'null' title: Status description: >- Status atual da conversa: 'ACTIVE' para conversas visíveis e 'GHOST' para conversas invisíveis até a primeira interação. examples: - ACTIVE createdAt: type: string format: date-time title: Created At description: Data e hora de criação da conversa. examples: - '2003-04-10T09:00:00.000Z' updatedAt: type: string format: date-time title: Updated At description: Data e hora da última atualização da conversa. examples: - '2003-04-10T09:00:00.000Z' type: object required: - id - workspaceId - participants - createdAt - updatedAt title: ConversationResponse description: Corpo da resposta para os detalhes de uma conversa. Problem: properties: title: type: string title: Title description: Resumo breve do tipo de problema. status: type: integer title: Status description: >- Código de status HTTP gerado pelo servidor de origem para esta ocorrência do problema. detail: anyOf: - type: string - type: 'null' title: Detail description: Explicação específica desta ocorrência do problema. instance: anyOf: - type: string - type: 'null' title: Instance description: Referência URI que identifica esta ocorrência do problema. traceId: anyOf: - type: string - type: 'null' title: Traceid description: ID de rastreamento para depuração. code: anyOf: - type: string - type: 'null' title: Code description: >- Código para identificar o erro; consulte a página de códigos de erro para mais detalhes. errors: anyOf: - items: additionalProperties: true type: object type: array - type: 'null' title: Errors description: Lista de detalhes dos erros. extra: anyOf: - additionalProperties: true type: object - type: 'null' title: Extra description: Informações adicionais sobre o problema. type: object required: - title - status title: Problem description: Objeto que representa o corpo de uma resposta Problem. HTTPValidationError: properties: detail: items: $ref: '#/components/schemas/ValidationError' type: array title: Detail type: object title: HTTPValidationError ConversationStatus: type: string enum: - ACTIVE - GHOST - RELEASED - NOT_ASSIGNED_TO_HUMAN - BLOCKED title: ConversationStatus ParticipantOperationsRequest: properties: externals: anyOf: - $ref: '#/components/schemas/ExternalOperationRequest' - type: 'null' title: Externals description: >- Operações sobre usuários externos; devem ser informadas pelas operações "add" e "remove". internals: anyOf: - $ref: '#/components/schemas/InternalOperationRequest' - type: 'null' title: Internals description: >- Operações sobre usuários internos; devem ser informadas pelas operações "add" e "remove". type: object title: ParticipantOperationsRequest description: >- Corpo da solicitação de operações sobre participantes ao atualizar uma conversa. ConversationParticipantsResponse: properties: externals: items: $ref: '#/components/schemas/ExternalParticipant' type: array title: Externals description: Lista de participantes externos. internals: items: $ref: '#/components/schemas/InternalParticipant' type: array title: Internals description: Lista de participantes internos. type: object required: - externals - internals title: ConversationParticipantsResponse description: Corpo da resposta para os participantes de uma conversa. ValidationError: properties: loc: items: anyOf: - type: string - type: integer type: array title: Location msg: type: string title: Message type: type: string title: Error Type input: title: Input ctx: type: object title: Context type: object required: - loc - msg - type title: ValidationError ExternalOperationRequest: properties: add: items: $ref: '#/components/schemas/ExternalUserIdentifierRequest' type: array title: Add description: Participantes externos a adicionar. remove: items: $ref: '#/components/schemas/ExternalUserIdentifierRequest' type: array title: Remove description: Participantes externos a remover. type: object title: ExternalOperationRequest description: Operações sobre participantes externos de uma conversa. InternalOperationRequest: properties: add: items: $ref: '#/components/schemas/InternalUserIdentifierRequest' type: array title: Add description: Participantes internos a adicionar. remove: items: $ref: '#/components/schemas/InternalUserIdentifierRequest' type: array title: Remove description: Participantes internos a remover type: object title: InternalOperationRequest description: Operações sobre participantes internos de uma conversa. ExternalParticipant: properties: identifier: type: string title: Identifier description: Valor do identificador do participante. examples: - ef7ee722-5f95-415a-9a98-81eeae178b11 identifierType: type: string enum: - ID - EMAIL - PHONE title: Identifier Type description: >- Tipo de identificador de participantes externos (ID, EMAIL ou PHONE). examples: - EMAIL - PHONE - ID role: $ref: '#/components/schemas/UserType' title: Role description: Papel do participante na conversa. examples: - EXTERNAL - INTERNAL joinedAt: type: string format: date-time title: Joined At description: Data e hora em que o participante entrou na conversa. examples: - '2004-04-10T09:00:00.000Z' lastSeenAt: anyOf: - type: string format: date-time - type: 'null' title: Last Seen At description: Data e hora da última atividade observada do participante. examples: - null - '2004-04-10T09:00:00.000Z' type: object required: - identifier - identifierType - role - joinedAt title: Participant description: Objeto que representa o participante externo da conversa. InternalParticipant: properties: identifier: type: string title: Identifier description: Valor do identificador do participante. examples: - ef7ee722-5f95-415a-9a98-81eeae178b11 identifierType: $ref: '#/components/schemas/InternalParticipantIdentifierType' title: Identifier Type description: Tipo de identificador de participantes internos (ID ou EMAIL). examples: - EMAIL - ID role: $ref: '#/components/schemas/UserType' title: Role description: Papel do participante na conversa. examples: - EXTERNAL - INTERNAL joinedAt: type: string format: date-time title: Joined At description: Data e hora em que o participante entrou na conversa. examples: - '2004-04-10T09:00:00.000Z' lastSeenAt: anyOf: - type: string format: date-time - type: 'null' title: Last Seen At description: Data e hora da última atividade observada do participante. examples: - null - '2004-04-10T09:00:00.000Z' type: object required: - identifier - identifierType - role - joinedAt title: Participant description: Objeto que representa o participante interno da conversa. ExternalUserIdentifierRequest: properties: identifier: type: string title: Identifier description: Valor do identificador do usuário. examples: - john.doe@example.com - '+13802098869' - 37673840-6259-40f9-bbe5-a7db40f8e3cf identifierType: type: string enum: - ID - EMAIL - PHONE title: Identifier Type description: Tipo de identificador de usuários externos (ID, EMAIL ou PHONE). examples: - EMAIL - PHONE - ID messageProviderType: anyOf: - $ref: '#/components/schemas/MessageProviderType' - type: 'null' title: Message Provider Type description: Tipo de provedor de mensagens da conversa. examples: - WHATSAPP - null providerChannelId: anyOf: - type: string - type: 'null' title: Provider Channel Identifier description: >- ID do canal do provedor usado pelo Bridge para se comunicar com o usuário. brandId: anyOf: - type: string - type: 'null' title: Brand Identifier description: >- Marca proprietária da linha corporativa usada para contatar o usuário. Quando o workspace tem pelo menos uma linha com marca, a seleção automática de linhas é limitada a essa marca e a solicitação deve incluir brandId ou providerChannelId; a ausência de ambos é rejeitada. Ignorado quando o workspace não tem linhas com marca. type: object required: - identifier - identifierType title: ExternalUserIdentifierRequest description: Corpo para identificar um usuário externo no Bridge. InternalUserIdentifierRequest: properties: identifier: type: string title: Identifier description: Valor do identificador do usuário. examples: - john.doe@example.com - '+13802098869' - 37673840-6259-40f9-bbe5-a7db40f8e3cf identifierType: $ref: '#/components/schemas/InternalParticipantIdentifierType' title: Identifier Type description: Tipo de identificador de usuários internos (ID ou EMAIL). examples: - EMAIL - ID type: object required: - identifier - identifierType title: InternalUserIdentifierRequest description: Corpo para identificar um usuário interno no Bridge. UserType: type: string enum: - INTERNAL - EXTERNAL - BOT title: UserType InternalParticipantIdentifierType: type: string enum: - ID - EMAIL title: InternalParticipantIdentifierType MessageProviderType: type: string enum: - WHATSAPP - SMS - TELEGRAM - INSTAGRAM - TWITTER - LINE - FACEBOOK - IMESSAGE - WHATSAPP_TEST - HEYGIA title: MessageProviderType securitySchemes: x-api-key: type: apiKey description: Copy the API key as provided by the Bridge Console. in: header name: x-api-key ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.