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Console Configuration

You can manage all webhook settings directly from the Bridge Admin Console.
This includes defining your webhook endpoint, authentication keys, and selecting which event types to subscribe to.

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Setting Up Webhooks

Follow these steps to configure your webhook in the Bridge Admin Console:

1. Log in to your Bridge Admin Console.
2. Navigate to Developers → Webhooks.
3. Provide the following details:
   • Webhook URL: The full HTTPS URL of your endpoint.
   • API Key: Used for identifying your workspace.
   • Client Secret: Used to generate and verify webhook signatures (HMAC-SHA256).
4. Select Event Types you want to subscribe to.

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CRM Integration Behavior

When you have a CRM system connected to your Bridge workspace, CRM updates happen automatically:

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Automatic CRM Updates

• CRM-connected features are automatically reported to your CRM system
• Your CRM is automatically updated with new data without any additional configuration
• This happens in real-time as events occur in your Bridge workspace

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Custom Webhooks (Optional)

• Custom webhooks are optional and provide additional processing capabilities
• You can configure custom webhooks for the same events that are already being sent to your CRM
• This allows you to:
  • Send data to additional systems beyond your CRM
  • Apply custom business logic or transformations
  • Integrate with other third-party services

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Dual Data Flow

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Key Points

• CRM updates are automatic - no configuration needed
• Custom webhooks are optional - only configure if you need additional processing
• Both can work together - CRM gets updated automatically while custom webhooks provide additional flexibility
• No duplication - the same event can update your CRM and trigger your custom webhook

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CRM Provider Detection

The console automatically detects your connected CRM provider and shows which features are already being reported. You can:

• View which events are currently sent to your CRM automatically
• Configure additional webhook endpoints for the same events (optional)
• Customize event versions and processing logic for custom webhooks

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Event Subscription Options

Bridge currently supports the following event categories:

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Contact Updates (v1)

Receive notifications when contacts are created, updated, or deleted.

• contact.created
• contact.updated
• contact.deleted

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Verifying Your Configuration

Once you save your webhook configuration, Bridge automatically sends a test webhook to your endpoint to ensure it is reachable and correctly responding. Your endpoint must respond with:

• HTTP Status Code: 200–299
• Content-Type: application/json (optional)
• Response Time: under 30 seconds

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Managing Webhooks

You can manage your webhook configuration anytime from the console:

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Related Topics

• Overview
• Verifying Signatures
• Event Types