Solicitar transferência manual do LeadScout para usuários internos
curl --request POST \
--url https://api-connect-us.bridge.new/bridge/api/v1/workspaces/{workspaceId}/leadscout/conversations/{conversationId}/handoff \
--header 'Content-Type: application/json' \
--header 'x-api-key: <api-key>' \
--data '
{
"assignees": [
{
"identifier": "u-123",
"identifierType": "ID"
}
],
"handoffMessages": [
"<string>"
],
"includeAiLeadSummary": false
}
'import requests
url = "https://api-connect-us.bridge.new/bridge/api/v1/workspaces/{workspaceId}/leadscout/conversations/{conversationId}/handoff"
payload = {
"assignees": [
{
"identifier": "u-123",
"identifierType": "ID"
}
],
"handoffMessages": ["<string>"],
"includeAiLeadSummary": False
}
headers = {
"x-api-key": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'x-api-key': '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({
assignees: [{identifier: 'u-123', identifierType: 'ID'}],
handoffMessages: ['<string>'],
includeAiLeadSummary: false
})
};
fetch('https://api-connect-us.bridge.new/bridge/api/v1/workspaces/{workspaceId}/leadscout/conversations/{conversationId}/handoff', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api-connect-us.bridge.new/bridge/api/v1/workspaces/{workspaceId}/leadscout/conversations/{conversationId}/handoff",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'assignees' => [
[
'identifier' => 'u-123',
'identifierType' => 'ID'
]
],
'handoffMessages' => [
'<string>'
],
'includeAiLeadSummary' => false
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json",
"x-api-key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api-connect-us.bridge.new/bridge/api/v1/workspaces/{workspaceId}/leadscout/conversations/{conversationId}/handoff"
payload := strings.NewReader("{\n \"assignees\": [\n {\n \"identifier\": \"u-123\",\n \"identifierType\": \"ID\"\n }\n ],\n \"handoffMessages\": [\n \"<string>\"\n ],\n \"includeAiLeadSummary\": false\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("x-api-key", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api-connect-us.bridge.new/bridge/api/v1/workspaces/{workspaceId}/leadscout/conversations/{conversationId}/handoff")
.header("x-api-key", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"assignees\": [\n {\n \"identifier\": \"u-123\",\n \"identifierType\": \"ID\"\n }\n ],\n \"handoffMessages\": [\n \"<string>\"\n ],\n \"includeAiLeadSummary\": false\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api-connect-us.bridge.new/bridge/api/v1/workspaces/{workspaceId}/leadscout/conversations/{conversationId}/handoff")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["x-api-key"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"assignees\": [\n {\n \"identifier\": \"u-123\",\n \"identifierType\": \"ID\"\n }\n ],\n \"handoffMessages\": [\n \"<string>\"\n ],\n \"includeAiLeadSummary\": false\n}"
response = http.request(request)
puts response.read_body{
"trackingId": "<string>",
"conversationId": "<string>",
"status": "ACCEPTED",
"assignees": [
{
"identifier": "u-123",
"identifierType": "ID"
}
]
}{
"detail": [
{
"loc": [
"<string>"
],
"msg": "<string>",
"type": "<string>",
"input": "<unknown>",
"ctx": {}
}
]
}{
"title": "Too Many Requests",
"status": 429,
"code": "BRIDGE_RATE_LIMIT_0001"
}Solicitar transferência manual do LeadScout para usuários internos
Solicita a transferência manual de uma conversa controlada pelo LeadScout para um ou mais usuários internos.
A solicitação é confirmada com 202 Accepted; a atribuição é processada de forma assíncrona. A resposta repete os destinatários solicitados e um ID de rastreamento para correlação. A resolução de usuários internos (por ID ou EMAIL) ocorre depois e não é refletida nesta resposta.
POST
/
bridge
/
api
/
v1
/
workspaces
/
{workspaceId}
/
leadscout
/
conversations
/
{conversationId}
/
handoff
Solicitar transferência manual do LeadScout para usuários internos
curl --request POST \
--url https://api-connect-us.bridge.new/bridge/api/v1/workspaces/{workspaceId}/leadscout/conversations/{conversationId}/handoff \
--header 'Content-Type: application/json' \
--header 'x-api-key: <api-key>' \
--data '
{
"assignees": [
{
"identifier": "u-123",
"identifierType": "ID"
}
],
"handoffMessages": [
"<string>"
],
"includeAiLeadSummary": false
}
'import requests
url = "https://api-connect-us.bridge.new/bridge/api/v1/workspaces/{workspaceId}/leadscout/conversations/{conversationId}/handoff"
payload = {
"assignees": [
{
"identifier": "u-123",
"identifierType": "ID"
}
],
"handoffMessages": ["<string>"],
"includeAiLeadSummary": False
}
headers = {
"x-api-key": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'x-api-key': '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({
assignees: [{identifier: 'u-123', identifierType: 'ID'}],
handoffMessages: ['<string>'],
includeAiLeadSummary: false
})
};
fetch('https://api-connect-us.bridge.new/bridge/api/v1/workspaces/{workspaceId}/leadscout/conversations/{conversationId}/handoff', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api-connect-us.bridge.new/bridge/api/v1/workspaces/{workspaceId}/leadscout/conversations/{conversationId}/handoff",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'assignees' => [
[
'identifier' => 'u-123',
'identifierType' => 'ID'
]
],
'handoffMessages' => [
'<string>'
],
'includeAiLeadSummary' => false
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json",
"x-api-key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api-connect-us.bridge.new/bridge/api/v1/workspaces/{workspaceId}/leadscout/conversations/{conversationId}/handoff"
payload := strings.NewReader("{\n \"assignees\": [\n {\n \"identifier\": \"u-123\",\n \"identifierType\": \"ID\"\n }\n ],\n \"handoffMessages\": [\n \"<string>\"\n ],\n \"includeAiLeadSummary\": false\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("x-api-key", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api-connect-us.bridge.new/bridge/api/v1/workspaces/{workspaceId}/leadscout/conversations/{conversationId}/handoff")
.header("x-api-key", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"assignees\": [\n {\n \"identifier\": \"u-123\",\n \"identifierType\": \"ID\"\n }\n ],\n \"handoffMessages\": [\n \"<string>\"\n ],\n \"includeAiLeadSummary\": false\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api-connect-us.bridge.new/bridge/api/v1/workspaces/{workspaceId}/leadscout/conversations/{conversationId}/handoff")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["x-api-key"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"assignees\": [\n {\n \"identifier\": \"u-123\",\n \"identifierType\": \"ID\"\n }\n ],\n \"handoffMessages\": [\n \"<string>\"\n ],\n \"includeAiLeadSummary\": false\n}"
response = http.request(request)
puts response.read_body{
"trackingId": "<string>",
"conversationId": "<string>",
"status": "ACCEPTED",
"assignees": [
{
"identifier": "u-123",
"identifierType": "ID"
}
]
}{
"detail": [
{
"loc": [
"<string>"
],
"msg": "<string>",
"type": "<string>",
"input": "<unknown>",
"ctx": {}
}
]
}{
"title": "Too Many Requests",
"status": 429,
"code": "BRIDGE_RATE_LIMIT_0001"
}Parâmetros de caminho
Corpo
application/json
Corpo da solicitação de transferência manual do LeadScout.
Resposta
Resposta bem-sucedida
Corpo da resposta que confirma a aceitação da solicitação de transferência.
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